When the Life Plan Doesn't Happen

When I was growing up, I had my life entirely planned out. Now that I am at the threshold of my life that I was planning for, I have realized it is in no way what little me thought it would be.  While what I pictured for myself was pretty fantastic- depending on which version of now we are talking about- the "plan" I have for my life now is even better. When I was in elementary school, I had a plan that I was going to be married and be a meteorologist by now. I also envisioned living in a house similar to my Barbie's mansion, which was pretty cool. Needless to say, that version of my life didn't quite pan out.  While the Barbie mansion would be an upgrade, I must confess being unwed and not wrongly predicting weather is better than if this dream had come true.

In middle school, I thought by now I would be at NASA launching rockets into space. I'm not even kidding, I thought it was someone's sole responsibility to press the button to make the rocket go into space.  When I found out that those people are called "Rocket Scientists" and do excessively more than pressing a button, that dream died.

During my high school years, I did not have as much of a "plan" as before, but I did focus all of my energy on finding a way out of my town. I applied to no college within the state, except for my "safety" school. Then I proceeded to pick a college to go to based on how far away it was and how affordable it was.

When I was a freshman in college, I remember picking my major and knowing that by the time I graduated, I would have a job working for a huge public relations firm and in a serious relationship. I am 0-2 in that category.

However, working for a tiny social media company and selling makeup on the side (while not planned) actually perfectly fits me.  I have more leeway on creativity than if I was writing structured press releases all the time. I get to dapple in a bit more of everything because it is such as small company too, which keeps me from getting bored.  I am making less than I would elsewhere, but I get a whole lot more say in what we do, as well as more flexibility in what I am doing.

Despite having failed at every career and milestone goal I had planned out for my life thus far, I am glad none of my previous plans came into fruition. Sometimes you can't plan the life that you should have. It just happens and makes you happier than any other plan could have in ways that you couldn't have even imagined for yourself.

Debatably Narcissistic

Today I decided I was going to anti-up on my About page, as currently I have nothing more than an artsy picture of myself with a bio reading, “Im just a girl trying to make it in summer heat of Virginia.” Yes, my bio is only one sentence and features a lack of appropriate punctuation. So I decided to invest myself in writing this witty little ditty about myself so that people will be enthralled with the person behind the blog. Then I started to feel plagued with narcissism. I wanted to throw in my college GPA so everyone takes me seriously. I wanted to throw in all the honors I won and namedrop all the places that published me.

I seriously began to go on and on about how great I am, how funny I am, etc. Then I woke up and realized I sounded like a narcissistic prick.  So I deleted the whole bit and decided that until I get down off my throne of narcissism, my bio shall remain only one sentence.

My short stint with rewriting my bio got me thinking though: Is social media just making people more narcissistic?

I grew up with a pathetically low amount of self-esteem, yet now I find myself thinking that people will want to know my day-to-day lessons as a young adult just breaking into the workforce. Even more, I actually think that people should WANT to follow me on Twitter, Facebook, Instagram, my blog, and hell, people probably even want to email me. I chuckle at myself when I tweet something funny, and get an exorbitant boost of self-esteem whenever someone clicks that little star of favoritism on one of my tweets.

To answer my own question, maybe social media has made me feel more important, like my thoughts are more relevant, and that people might actually want to hear from me.  But, on the same token, maybe that’s not a bad thing.

Here’s me when I used to be a boy.

430604_3478736207864_5368377_n

Just kidding, I didn’t used to be a boy, but I sure did look like one!

So yes, social media makes me feel a little more relevant and connected, but don’t you think after having this bowl cut, I deserve a bit of extra attention?

Domain Names are Changing!

Yesterday I got my first opportunity to blog for the firm I work for about domain names! Domain name options are expanding, so be ready for lots of internet changes coming up. Read my article to learn more about all the changes, as well as the implications the changes will have on domain name strategies: http://goo.gl/y4PZiL

Let me know what you think about ICANN's changes and how you think it will change the internet atmosphere.

I'll Go, But Not Quietly

A few days ago, I hit my last straw with my bank. I've been banking with them since high school, and have had it with their lackluster customer service and mismanagement of my account. I have gone in person to speak with someone, only to be turned away. I've called the hotline, only to be hurried off the phone without my problems resolved. So I took my message to the streets.

I tweeted: "Bank of America blows. I'm going on record to say they consistently, bar none, have the worst customer service available. #salty"

 I did this for lots of reasons. I did this because I thought of the Dell Hell blog that caused Dell to reinvent its customer service. I did it to inspire change within the organization. I did it to make them take customers complaints seriously. I did it so they stopped thinking they could walk over me. I did it to warn my followers that if they want a pleasant banking experience, they should go somewhere else. And lastly, I did it because I was alone in my office and needed to complain to someone.

My dad then called me up to inform me that I am petty, immature and that "as someone that's in the business of social media, you should know the limits of what should be tweeted."

I took it all in and contemplated it. Among the tweets up for debate:

  • that I watch Kelly and Michael at work
  • That I am glad the workweek is ending #TGIF
  • And mainly about how I am a disgruntled bank consumer

If my boss knows I watch Kelly and Michael at work, what's the problem with saying that it makes me happy to do so?

My boss also says she's glad for the weekend. She's used the #TGIF hashtag before. And not to compare, but she referred to Beyonce as porn, so how is that any less petty to put on social media?

And lastly, if I tell people in person to bank elsewhere, what's the difference between telling my online network? I literally work my bank into conversations in order to warn people, so why should I not tell people online about my feelings? Is it rude? Potentially. I tried other means to talk to the bank, but bar none the most immediate response I got was via my tweet. They even followed up with me days later via twitter. When I call them or go see them in person, I don't even get that kind of compassion. Clearly, tweeting to them helped on some level.

Screen shot 2013-08-05 at 3.55.50 PM

46% of people look online before making purchasing decisions, so isn't it in the best nature of helping others to warn people of a company I strongly suggest avoiding? If this bank won't change, shouldn't I tell people to be wary? I gave them ample chances to make me a happy customer, but they didn't, so now they should live with the repercussions. 

My sister tells me just to leave if its so bad. I'm going to leave the bank eventually, but why do I have to go quietly and let people blindly decide to go there without at least some chance of knowing how they will be treated?

Is tweeting badly about a company a bad thing? Or am I right in wanting to bring to light customer service that is not up to my standards? Is it justified because it's they only avenue that they took me seriously on?

Let's get some dialogue going about this below.

Sometimes, there CAN be such a thing as too much enthusiasm

So now that I'm running my own independent beauty consulting business, I decided that I needed to back it up with social media. This was a natural inclination, as social media is my daytime profession. Plus, I had it worked out in my head that the more I sold online, the less legwork I would need to do in real life. So along came my alter ego, Sara at Mary Kay. She has this fancy little fan Facebook page and a Twitter handle to match. I went through and invited my friends to like the page and gave about a 10 second thought as to what to schedule onto it. Then I turned my sights onto my new Twitter persona.

I really saw Twitter as my outlet to new fans for many reasons, such as Twitter's longer history of hash tags, trending topics, and a general attitude that its not creepy to follow strangers. So I went Twitter-crazy. @SaraAtMaryKay went through and followed almost anyone talking about makeup, Mary Kay, skincare, or even just in the geographic vicinity of Richmond. Then she started retweeting like it was going out of style. Just to top it all off, she started mentioning lots of people that she whimsically decided would be interested.

Then Twitter blocked @SaraAtMaryKay.

Down went my non de plum. Thankfully, it only lasted for about an hour, and @SaraAtMaryKay was back in the game.

One may assume that after being blocked for being considered spammy, you would breathe and reign in the crazy Twitter horses. Nay. @SaraAtMaryKay continued to trek on. I had that account go through my real account and follow everyone that I thought would want to follow my makeup persona. I did a bit more retweeting, and just like that I was suspended (which means that you have to sit through several days of Twitter jail while they decide if you are allowed back on the site).

I was livid. How was I going to launch this great new endeavor if Twitter keeps taking me offline? So what if I condensed an entire day of reasonable Twitter engagement into an hour? So what if I spent my lunch hour blowing up the feeds of my followers?

Then it hit me.

Twitter is about people. No one wants to see me throwing myself at them. It was basically Twitter trying to tell me I was being desperate and needed to get my shit together. Basically I was being that drunk girl at a bar that just won't shut up so that everyone else can enjoy a bit of discourse. She just keeps blurting things out and hoping someone latches on to at least something she said, when in reality they're just rolling their eyes.

Sometimes, there can be too much enthusiasm. It's great that I wanted everyone to know I was selling markup, but I needed to direct all that emotion into digestible packages. I wouldn't want people doing that to me, so why was I doing it? Better yet, I work in social media, so how was I so deluded into thinking that this was okay?

My best answer is simply  one word: enthusiasm. It's hard to gauge how much is too when you're excessively excited about something. Not everyone will want to hear about your passions 24/7. That doesn't mean they don't want to hear it, just that they want it in moderation. Keep your readers in mind and just consider: how pissed would you be if someone blew up your feed with all the content you are producing?